High 5 Games Help Desk

BOW_Guy
Every couple of weeks Elaine, High 5 Blog’s customer-care correspondent, stops by to discuss ways to optimize your High 5 Casino and/or Shake the Sky experience.

Hello there everyone! I hope you’ve had a wonderful couple weeks – I can’t believe it’s almost October! This week, I’m going to walk you through some of the latest High 5 Casino Mobile updates.

1. Upgrade to Play Real even faster

For those of you playing as guests at High 5 Casino for iOS, it’s now easier than ever to upgrade to a Play Real account to store your progress! Simply tap on the menu icon in the top right-hand corner of the app, and select the ‘Upgrade to Play Real’ option.

2. Go straight to Shake the Sky and Video Poker

Our new and improved menu also makes it easier to switch between our apps on both iOS and Android. If you select the menu and scroll to the bottom, you can choose to launch the Shake the Sky app or the High 5 Casino Video Poker app!

3. Identify mobile games

Now, when you’re deciding what game to unlock on iOS or Android, you’ll never have to worry about inadvertently unlocking a game only available on desktop! All of our desktop-only games are now marked with a ‘Play on Desktop’ banner even when locked.

I hope you like the new updates to High 5 Casino for iOS and High 5 Casino for Android! As always, let me know if you’d like me to cover anything new next time. Happy spinning!

Game Spotlight: Rum City

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Today’s post comes from High 5 Blog correspondent Ali.

Rum City releases today as the 107th slot game at High 5 Casino!

Prohibition in the United States didn’t stop countless citizens from manufacturing and drinking alcohol. With the help of a speakeasy entertainer, a cop tries to hunt down a notorious pair of bootleggers who are flooding the city with booze. How far is each side willing to go to get what it wants? Head back to the Roaring Twenties and find out in Rum City.

The gameplay in Rum City, which features Super Stacks with Super Select and free games, is as exciting as the slot’s art deco visual style. Select the correct rum barrel, and you may be awarded a free games bonus. You may also have the opportunity to select liquor bottles from the shelf, which can reveal additional credits!

We can’t wait for you to unlock Rum City at High 5 Casino! To mix it up a little, we’ve put together some refreshing mocktail recipes, inspired by classic rum drinks, for you to enjoy while you play High 5 Casino and Rum City at home.

The High 5 Hurricane – This fruit-filled concoction is a treat with or without rum. Shake over ice and strain into your fanciest glass.

  • 2 ounces passion fruit juice
  • 1 ounce fresh orange juice
  • 2 tablespoons fresh lime juice
  • 1 tablespoon grenadine
  • Orange slice, cherry, or any fruit really for garnish

Jaguar Princess Party Punch – This one serves a group, so invite your friends over for a High 5 Casino party and a glass of punch. Combine all the ingredients, chill, and serve over ice.

  • A big handful of mint leaves
  • 2 tablespoons fresh lime juice
  • 8 ounces fresh orange juice
  • 8 ounces tropical fruit juice like mango or pineapple
  • 8 ounces club soda
  • Pineapple wheels or wedges to garnish

Port Royale Pina Colada Smoothie – This frothy drink will have you wishing for the return of summertime! Blend the first five ingredients together and garnish with maraschino cherry for color.

  • 4 ounces cream of coconut
  • 5 ounces pineapple juice
  • 1 cup of ice
  • A couple slices of fresh pineapple
  • 1 banana
  • Maraschino cherries

What do you think of Rum City? What type of slots would you like to see High 5 Games make in the future?

Enjoy a mocktail while trying to unlock Rum City at High 5 Casino!

Game Preview: Zhi Nu

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Take a sneak peek at Zhi Nu, which premieres later this week as the 41st slot at Shake the Sky Casino!

Once upon a time, a humble cow herder named Niu Lang spotted Zhi Nu, the daughter of a goddess, as she was washing herself by a lake. The pair fell in love, but when Zhi Nu’s mother found out she banished her daughter back to the heavens, separating them forever. Once a year, the magpies of the world take pity on the two lovers, and form a bridge in the stars so they can be reunited for one special night. Experience this famous Chinese tale in Zhi Nu, part of the Romance Series from High 5 Games.

Zhi Nu has exciting gameplay to back up its beautiful theme and art design. Super Stacks and an Enduring Bonus help you score amazing jackpots as you witness a tale of love and loss.

What do you think of Zhi Nu? What type of slots would you like to see High 5 Games make in the future?

Play Shake the Sky.

H5C for iOS Adds a Dozen New Games

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High 5 Casino for iOS is now better than ever! Twelve premium High 5 Games slots – A Night of Mystery, Port Royale, Palace of Magic, Birds of Wonder, The Legend of Robin and Marian, Dr. Amante, Miss UNIVERSE Crowning Moment, Tall, Rich & Handsome, La Torera Roja, Hoot Loot, Aegean Sunset, and Princess of Paradise – were recently added to H5C for iOS. You can now play 60+ authentic H5G games on the go, with more new games just around the corner!

The latest update does more than just add cool new slots to our mobile app. Most importantly, High 5 Casino for iOS is now compatible with iOS 8. Everyone out there with a new iPhone 6 can rest easy; now you can play all your favorite games in between showing off your cool new gadget – just don’t drop it when you score a big win! We’ve also added more language support: Now, you can play H5C for iOS in Indonesian, Malay, Czech, Japanese, Korean, and Chinese!

Make sure to head to the App Store today and download the latest version of our app if you haven’t already; while you’re there, please leave us some feedback so we know what you like about High 5 Casino for iOS and what you’d like to see us change in the future.

High 5 Fight Club

We often ask our players over on the High 5 Casino fan page to comment on different game vs. game matchups. Today I’ll be offering my thoughts on two showdowns between four different High 5 Casino slots; take the polls below and let us know what you think!

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Retropolis vs. Golden Odyssey

Would you rather travel to the future in Retropolis or to the past in Golden Odyssey?

I love history, especially anything involving the ancient Greeks, so I initially thought I’d rather travel back in time and embark on a Golden Odyssey. But then I thought about it some more, and remembered that – in addition to being a history buff – I’m a lazy bum. And an impatient one, at that. I’m unfortunately not cut out for a long aquatic voyage; even if I got to see some crazy things occasionally, there’d still be long periods of intense boredom. If I nearly lose my mind on a fifteen-minute subway ride, there’s no way I’m surviving for months on the open seas. The lazy, impatient bum in me is much better suited to Retropolis and the future, where I can jetpack around from place to place as a robot cleans my room.

EDGE: Retropolis

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Dangerous Beauty vs. Valkyrie Queen

Who would win in a fight between the Dangerous Beauty and the Valkyrie Queen?

This is a battle between two seriously dangerous ladies who are both trained in hand-to-hand combat, so you know you’d be in for a treat if they went head to head. I think it would be extremely close, but I’m going with Dangerous Beauty just based on the weapon she’s bringing to the table. I think she’d be able to keep the Valkyrie Queen and her hammer at bay with her sword, but if the VQ got in close, then it’d be a totally different story…

EDGE: Dangerous Beauty

Play High 5 Casino.

Game Spotlight: Tumbling Together

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Summer is winding to a close here in New York City, but Shake the Sky Casino isn’t ready to turn the page to fall just yet. Relive the glory days of summer in Tumbling Together, the 40th premium slot at Shake the Sky!

It’s a hot summer day; what better way to spend it than rafting down a beautiful river with four of your zaniest friends? In Tumbling Together, you can do just that! Hop in a barrel and float along with a panda, fish, rooster, and pig. Get ready for a big drop – there’s a waterfall just up ahead! If you’re in the mood for summer fun, there’s no better game to play than Tumbling Together!

True to its name, Tumbling Together features Tumbling Reels. This means winning symbols disappear after being recorded, which causes symbols from higher up on the reels to fall down into their place. This creates brand new possibilities for big wins without risking any additional credits, and goes on until no new ways to win are created by the new combination of symbols. The possibility for up to 60 free games in the bonus round means at any given moment you could be in for some serious jackpots.

What do you think of Tumbling Together? What type of slots would you like to see High 5 Games make in the future?

Check out Tumbling Together at Shake the Sky.

High 5 Games Help Desk

BOW_Guy
Every couple of weeks Elaine, High 5 Blog’s customer-care correspondent, stops by to discuss ways to optimize your High 5 Casino and/or Shake the Sky experience.

Hello there everyone! Ready for fall? This week I’ve got some tips for optimizing your experience on our new High 5 Casino Android app.

1. Maximize your memory

Because of the beautiful graphics in our games, High 5 Casino for Android requires a lot of memory. To make your H5C gameplay as smooth as possible, we suggest that you close all other open applications before spinning. For instructions on how to close out other programs, please consult this link.

2. Take a screenshot

Want to capture a particularly great win for posterity, or to share with your friends? You can easily do that on your Android device. For instructions on how to take a screenshot, you can visit this link.

3. Let us know your device info

If you have a problem you want us to look into, shoot us an email at android.support@high5games.com and we’ll be happy to help. In your email, remember to include your OS and device information, so we can help you with your specific problem.

I hope these tips are helpful! Let me know if you have any questions, or if there’s anything you’d like me to address next time. Happy spinning at High 5 Casino for Android, and have a wonderful week!