High 5 Games is a New York City-based company that creates premium content for the land-based, online, social, and mobile markets. H5G has produced hundreds of games that are played on six continents and in more than 150 countries, some of which are among the casino industry’s most successful video-reel slots. High 5 Games operates the highest-rated social casino on Facebook (High 5 CasinoTM, with nearly 2 million monthly players) and the largest Asian-themed social casino (Shake the Sky CasinoTM, with over 500 thousand monthly players). The company’s premiere remote game server, VAULT, will integrate with online casinos around the world and will feature over 100 of the company’s top brands.

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  1. I have purchased some coins previously thru facebook. I noticed that a purchase was made on 12/26/14. I did not make that purchase. I thought all purchases were secure.

  2. I would play in the new contest but I will not buy coins to get into game to play it I have 3 spins 3 or 4 time a day and still have not been able to unlock new game every game has been played over 33 games over 100 or better the rest are over 50

    • Wow, you are lucky to have that many credits. How did you do it without buying them. I got to a million once and lost it all in 5 mins. Love the game but cannot get ahead, all I do is collect to try and get enough coin to play with. Sigh!

  3. bonjour high 5 j ai acheter pour $ 100.00 et je n ai pas jouer une journée et tout perdu dites moi ce qui se passe

  4. I’m uncertain where a comment should actually be left. As much as I enjoy the H5C games, the fact that all of the games have been tightened down to the extent that I can no longer maintain a decent balance to play, even though I play the way I always have. Please share if this is the way it will continue to be so I can look for another more generous payout place to play. It seems success has gone to High 5’s head, and we who have made it a success are being driven away. What a shame. Please reconsider how the games pay out.

  5. There is a lot of commotion going on in the comment boxes for this Glamorous Getaway challenge and I must agree, it is so confusing. Do you suppose you could post something for all of us loyal customers to understand it!

  6. I have been playing the Green Machine off and on today, got to level 101, but still don’t understand the game. How do you get to play with other colors? The only one I can get is the orange one.

  7. Tomorrow will be 5 days I have been stuck on this spin, everytime I go there it tells me to go unlock a game..what???I have unlocked all of them. It will not let me spin..what is going on??

  8. Does anyone ever get an answer from this blog – I see comments that have been left stating that people cannot connect “why does it say connecting. . . . BUT NEVER CONNECTS !” but no body has responded to say what the fix is – where do you go to find out what the ongoing problems are and how to fix them. You can’t play the games if you can’t get them to load. If you can’t keep your players coming to the table I think you have a problem High 5!!

  9. Bonsoir
    A croire qu’il n’y a que ceux qui lisent l’anglais, qui peuvent savoir le contenu de votre blog. Je suis un bon vieux ” FRANCAIS ” qui ne connais rien en anglais, donc je ne sais jamais ce que vous demandez. Alors ” DOMMAGE ” pour moi, mais que de regrets je peux avoir alors qui serais si simple pour vous de mettre une ” TRADUCTION ” !!!!!!!!! Je suis très triste.
    A vous lire MERCI

  10. This casino site is the worst for payouts. I just spent almost $30 for 15 minutes of entertainment.. Hell, I should take that money and spent it at a REAL casino instead of some fake coins. Will never do this again. Every time when there is a promotion going on, the machines are tight for both payouts and bonuses are far and few in-between. A way for them to rob people’s hard earn money because they pray on people who enjoy the games and want to win the so call challenge.. That’s when they rake in the real money and what do you get in return? an unlock game.. they can’t even gave out free coins if you beat the challenge.. and the challenge is only focused on people who are closer to that level or else they be spending hundreds of dollars to get it with a reward of an unlocked game.. what a joke. No wonder they don’t have a rating system on here. Only positive is that they have the nicer games than other site but these nicer game don’t mean ANYTHING on the net cause it’s FAKE machines that pays out FAKE coins.

    • just saw it’s waiting for moderation.. I guess ppl can’t leave anything negative on here or else they’ll delete it before anyone can read it.

    • Hi Paula, we are sorry to hear that you are having an unsatisfying experience playing at High 5 Casino. High 5 Casino strives to give our players an authentic casino experience. We do not alter, or tighten, the amount our Facebook slots payout for any reason to maintain our authentic gaming experience. We sincerely hope your luck turns around soon for you. We hope you can give us another chance in the future.

    • Thank you for your feedback. We’re just giving our players the option to purchase games if they choose to but everyone still has the same chances of unlocking new games using the lobby slot.Good luck! We hope you unlock it soon, it’s a beautiful game!

  11. Hi Casino gaming IS the best REAL TIME SLOT experience on the web. Go to any Casino and anyone will find that the slot machines there are just as frustrating and stubborn as the ones on Facebook. If your not winning on one game, choose another (there are only 100+ to choose from) and one is bound to fall upon one that is “HOT”. I personally get frustrated almost every time I gamble, no matter the format used; it is part of the gaming experience and makes thar big win that much more special…. vary your bets as well, do not stick to the same one spun after spin is another hint I use. It is entertainment regardless live or virtually, and nothing is guaranteed…. So thanks H5 for continuing being my favorite gaming site…

  12. Would love to play more but can’t. All I can do is collect everyday and try and build up enough coins to play with. C’mon H5C give bigger bonuses or loosen up the slots.

    • Hey Wendy, we often have special promotions and contests for our players to win and earn additional FREE coins. Please check our Facebook community page often for these time-limited special promotions!

  13. I accidentally deleted my games on Saturday, Feb. 28 and when I reloaded my High 5 casino, it went all the way back to level 1. Is there any way you can help me get back to where my levels were on Friday, February 27?

    • Hey Marian, we’re sorry this happened to you. Please email support@high5games.com and let us know what happened. Make sure to include your username and player level, our customer support team will try their best to assist you regarding the issue. Thank you for playing!

  14. trouble playing- the % circle not working properly and if I do get the game I can’t reduce bet-can’t play games. vid poker works ok and can collect money-help

    • Hey Betty, we’re sorry for the inconvenience. Please email support@high5games.com and let us know what happened. Make sure to include your username and player level, our customer support team will assist you from there. Thank you for your patience!

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