High 5 Games Help Desk

BOW_Guy
Every couple of weeks Elaine, High 5 Blog’s customer-care correspondent, stops by to discuss ways to optimize your High 5 Casino and/or Shake the Sky experience.

Hello there everyone! Ready for fall? This week I’ve got some tips for optimizing your experience on our new High 5 Casino Android app.

1. Maximize your memory

Because of the beautiful graphics in our games, High 5 Casino for Android requires a lot of memory. To make your H5C gameplay as smooth as possible, we suggest that you close all other open applications before spinning. For instructions on how to close out other programs, please consult this link.

2. Take a screenshot

Want to capture a particularly great win for posterity, or to share with your friends? You can easily do that on your Android device. For instructions on how to take a screenshot, you can visit this link.

3. Let us know your device info

If you have a problem you want us to look into, shoot us an email at android.support@high5games.com and we’ll be happy to help. In your email, remember to include your OS and device information, so we can help you with your specific problem.

I hope these tips are helpful! Let me know if you have any questions, or if there’s anything you’d like me to address next time. Happy spinning at High 5 Casino for Android, and have a wonderful week!

Around the Baseball Diamond with H5C

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The interminably long baseball season is finally heating up. With a little over a month left in the regular season, I am now able to watch one or two innings before falling into a deep sleep where I dream of more interesting things like paint drying or eating oatmeal. During one of my baseball-induced snoozes recently, I dreamt about which High 5 Casino characters would make the best baseball players. Or something like that. Anyway, here’s what I came up with:

Love and Valor takes place a while ago, when people didn’t know any better and still enjoyed baseball, so I bet at least one of the soldiers had dreams of playing ball in front of packed stadiums before the war began. He was probably a second baseman who hit for average and played solid defense, and coaches loved him because he hustled.

The explorer from Wellspring used to be a pitcher back in the day, but then he got old and couldn’t throw anymore, so he had to set off in search of the Fountain of Youth. Once he found it, he became a young man with an old man’s brain, making him the craftiest pitcher ever.

Bear Mountain

What animal could possibly be a better catcher than a bear? Go ahead, try to steal home. Safe or out, you’re dead.

Jaguar Princess

Jaguar Princess seems pretty fleet of foot, so I bet she’d make a good outfielder. She could probably steal some bases, too – once you’ve outrun predators, you can probably outrun a baseball.

Rumor has it that Doc Amante carries a baseball bat in the trunk of his sweet car, which he uses to bash home runs, of course.

What High 5 Casino character do you think would make the best baseball player? Let us know in the comments below!

Play High 5 Casino.

High 5 Casino for Android Now Available

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The moment you’ve all been waiting for is finally here: High 5 Casino for Android is now available! Fifty-seven premium slots – like Dangerous Beauty, Golden Knight, Gypsy, Double Da Vinci Diamonds, Foxy Dynamite, and The Mighty Atlas – now fit in the palm of your hand. Android users will never have to miss another four-hour bonus again, nor will they ever be without authentic on-the-go gaming.

No matter what mood you’re in, there’s a slot on High 5 Casino for Android for you. Feeling adventurous? Then set out with The Lovely Outlaws! Want to be a hero? Then hop on Legends of Troy! Just want to relax? Spin The Dream for a while! Time to party? Fire up Club Caliente!

Slot players love High 5 Casino Mobile because:

• It’s FREE to play, every day
• They can play 10 different games right off the bat
• Exciting new games are constantly being added
• The graphics, music, features, and gameplay are identical to slots in real casinos
• There are plenty of special promotions and opportunities to win coins, spins, and more
• They can log-in using their Facebook account, a PlayReal account, or as a guest
• It’s always available – anytime, anywhere

EXCLUSIVE ANDROID LAUNCH REWARD: Download High 5 Casino Mobile by Sunday, August 24th and receive 15K FREE coins by Monday, August 25th!

Introducing Shake the Sky for iOS

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We’re happy to pass along the news that Shake the Sky Casino for iOS premiered at the App Store late last week! Twenty-three of your favorite authentic Asian-themed slots, including Night Jasmine, Golden Horse, Tall, Rich & Handsome, and Dragon Showdown, are now available for on-the-go gaming. If you haven’t already, go download Shake the Sky Mobile! We know this is a moment you’ve been waiting for, so we’ll wait…

Back? Congratulations – you now have the two best slot apps around on your iOS device (we’re assuming you’ve already downloaded High 5 Casino for iOS). As long as you have your iPhone or iPad on you, you never have to be bored again. Killing time at the dentist? Bus stuck in traffic? Waiting to pick up your grandkids? Bored with your significant other’s rambling monologue? Taken hostage by aliens with WiFi? Whatever the situation, Shake the Sky for iOS will hook you up with some much-needed entertainment.

Slot players love STS for iOS because:

• It’s FREE to play, every day
• Exciting new games are constantly being added
• The art design, features, and gameplay are identical to slots in real casinos
• There are plenty of special promotions and opportunities to win coins, spins, and more
• They can log-in using their Facebook account, a PlayReal account, or as a guest
• It’s always available – anytime, anywhere

Let fortune reign wherever you go with Shake the Sky for iOS!

Game Spotlight: Moonlit Mermaids

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Your long journey across the sea has been difficult, yet the preceding weeks pale in comparison to what you are experiencing tonight. As you are bombarded by waves and wind with only the moon to guide you, you desperately hope for refuge. Then, off in the foggy distance, you see them: Moonlit Mermaids, beckoning for you to sail towards their rocky island. You navigate your ship towards them, hoping they will provide the sanctuary you seek…

Moonlit Mermaids is now available across the board at all of High 5 Games’ social apps! It’s unlocked for all players at High 5 Casino, Shake the Sky Casino, and High 5 Casino for iOS, and it’s also available as an unlocked skin for video poker at H5C and STS. Moonlit Mermaids features stunning art design in the traditional Asian paper-cut style, which means it’s aesthetically similar to STS classic Night Jasmine. While you’re enjoying the visuals and music, you’ll also snag legendary wins with Scatter Bucks and Stacked Wilds!

What do you think of Moonlit Mermaids? What type of slots would you like to see High 5 Games make in the future?

Play Moonlit Mermaids at High 5 Casino, Shake the Sky Casino, or High 5 Casino for iOS.

There Are Now 56 Games at H5C Mobile

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We’ve officially entered the dog days of summer. At least here in New York City, most days are hot, humid, and best spent indoors, away from smelly crowds and sweaty limbs. We here at High 5 Games have some good news to get you through the heat: The recent addition of The Royal Promise, Haunted Hearts, and Club Caliente to High 5 Casino for iOS means there are now 56 premium slots available for on-the-go gaming!

The Royal Promise features an enchanted love, an eternal vow, a prince sent to battle, and a maiden who awaits his return… As spring approaches, she covets her prince’s homecoming and his eternal love. In this fairytale romance, majestic music and alluring animations enhance a truly captivating game experience, while Super Stacks and The Pick-A-Super-Stack Feature lead to lovely jackpots!

Sometimes, when you meet someone, you just know. You know that they are the one for you, the one you want to spend the rest of your life with, the one you could not live without. What happens if you lose that person? How strong are the ties that bind two people together? In Haunted Hearts, you’ll find out they’re stronger than you ever could have imagined. You’ll also win big with Super Stacks!

Move to the rhythm at Club Caliente! Here, you’ll find world-renowned musicians playing a variety of styles: salsa, merengue, tango, bossa nova, and more; you’ll also find major wins with 4,096 ways to win and up to 20 free games in the bonus round. Put on your finest outfit and find a dance partner, because it’s impossible to stand still at Club Caliente!

Make sure to head to the App Store today and download the latest version of our app if you haven’t already; while you’re there, please leave us some feedback so we know what you like about High 5 Casino Mobile and what you’d like to see us change in the future.

High 5 Games Help Desk

BOW_Guy
Every couple of weeks Elaine, High 5 Blog’s CRM correspondent, stops by to discuss ways to optimize your High 5 Casino and/or Shake the Sky experience.

Hello, High 5-ers! I hope you’re having a wonderful Friday! This week I’m going to address some of the questions players asked me after my last column.

1. Taking a screenshot

Last time, a player asked me how to take a screenshot of her win. You can take a screenshot on your desktop by pressing the Alt key and, while holding it down, the PrtScn key. If you have questions about this, check out this site, which explains very simply how to take a screenshot.

If you’re playing on Facebook, you can easily share your wins on your timeline by clicking on the camera icon at the bottom left-hand corner of our app page. This will trigger a pop-up message showing your screenshot. You can add a custom message, and then show your win to all your friends by clicking ‘Share.’

To take a screenshot on an iOS device, hold the lock button (the button on the top of your device) and the home button (the button on the bottom center of your device) down at the same time.

2. Improving your bonus experience

Last time, a player asked how to stop their bonus rounds from freezing. To help prevent your bonuses from freezing in the future, we suggest that you adjust your game resolution. This can be done by clicking the gear-shaped icon on the top bar in the lobby and changing it from HIGH to MED or LOW. Lowering the resolution will reduce the number of animations in your game, which helps the game run better on certain computer systems.

We also recommend that you regularly clear your cache, and completely close and re-open your browser. It’s best if you don’t have multiple browser tabs or browser windows open, as this can reduce the amount of memory available to the game. If, after doing all this, you’re still having issues with your bonus rounds, email us at support@h5g.com.

3. Playing on a tablet

Last time, a player asked if she could play High 5 Casino on her tablet. Right now, we only have a mobile app for iOS tablets. However, we are hard at work on an Android app, so you’ll be able to play on many different types of tablets soon!

I hope this answers some of your questions! Let me know if there are any other problems you’d like me to address next time! In the meantime, have a wonderful weekend, and happy spinning!