High 5 Games Help Desk

BOW_Guy
Every couple of weeks Elaine, High 5 Blog’s CRM correspondent, stops by to discuss ways to optimize your High 5 Casino and/or Shake the Sky experience.

What’s up, High 5 Casino and Shake the Sky fans? I hope that you all had a great Labor Day Weekend, and that the end of the summer isn’t bumming you out too much! This week I’m going to walk you through our new Shake the Sky iOS app.

1. Preview game features

As you scroll through the games, notice that the information for the game you’ve highlighted appears to the right of your game list. This allows you to preview a game’s features before you choose what game to play. There’s even some game feature information for slots that are coming soon, so you can get a sense of those games before they’re even released!

2. Sort your games however you want

Tap the golden arrow in the center of your screen to expand your list of games into a grid. This gives you the option to either sort your games alphabetically or by game level, so you can find your favorite games even faster.

3. Flick the reels

If you’re tired of always pressing the spin button, you can change it up by flicking your finger across the reels to spin the games.

I hope these tips this improve your Shake the Sky for iOS experience. Let me know if you have any questions, or if there’s anything you’d like me to address next time. Happy spinning, and have a wonderful week!

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15 thoughts on “High 5 Games Help Desk

  1. people fuss about they lose more then they win but that’s what you get you win some you lose some it free to plat so they need to stop all there fussing and jus have fun

    • I cannot get past the connecting screen on High 5 Casino on my Samsung tablet. It is a Samsung Galaxy Tab 3, 10 inch. I downloaded it but I can’t get any of the games when I click on them. They announced that High 5 Casino is now availsable on Android. Help.

  2. Hi,on Shake The Sky the collection bar does not come up unless I fourse quit it and Facebook log back on. It’s a pain to collect. Are they working on this? High 5 used to do it too but they have fixed it. Thanks Barbara

  3. I installed iOS 8 on my iPad mini with retina display and now I can not open High 5. It shows the starting screen, blinks and then ends. Help!

  4. I was playing Circus Treasure game, I had over 1 Million credits, I bet 12,000 and lost all of my credits, please return the credits that I got screwed out of!!

    • Hey Tim, we’re sorry this happened to you. Please email support@high5games.com and let us know what exactly happened here. Make sure to include your username and player level, our customer will look into this issue and further assist you from there. Thank you for your patience!

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