High 5 Games Help Desk

Every couple of weeks Elaine, High 5 Blog’s customer-care correspondent, stops by to discuss ways to optimize your High 5 Casino and/or Shake the Sky experience.

Hey High 5-ers! I hope you all had a wonderful Thanksgiving. I sure did — I’m still living off leftovers. This week I want to talk about three reasons why you should play video poker at High 5 Casino and Shake the Sky, if you don’t already.

1. Another four-hour bonus

You can collect a four-hour bonus in video poker, just like with our slots. Unlike our slots, though, you actually have to open a video poker game before you can collect a four-hour bonus for it. So when you start playing those video poker games, you start collecting extra bonuses!

2. Check out themes for your favorite slots

Another great thing about video poker is that you can unlock themes in the style of some of your favorite slots. Love Rum City? Check out our Rum City theme! Can’t get enough Triple Raven? Select our new Triple Raven theme!

3. Even more keyboard shortcuts

Video poker has never been easier than it is on High 5 Casino and Shake the Sky, which have a number of awesome keyboard shortcuts designed to save you time and improve your gameplay. You can use the space bar to deal, the arrow keys to adjust your bet, and the number keys to hold cards.

There are many more reasons to check out video poker, but I hope these three are enough for you to give it a try, if you haven’t already. Why do you guys like to play video poker? Is there anything you’d like me to cover next time? Let me know! Until then, good luck, and happy playing!

13 thoughts on “High 5 Games Help Desk

  1. Hey Katie, we’re sorry this happened to you. Please email support@high5games.com with your username, player level and a description of the issue here, our customer support team will assist you from there. Thank you for your patience!

  2. High 5 casino is nonlonger working on my samsung tablet anybidea when this will be fixed I have trien reinstalling multiple times

  3. phyllis childres how do i contact high 5 casino i am having a connecting issue and i belive it is high 5 problem.
    i got a response from facebook but i did not understand what they were talking about.please help me.

  4. I have been having the same problem for days now —go into it and it says that thing about unlocking a game – although all are already unlocked…but then I can’t do anything else except collect 4-hour bonus…can’t do the spins or go into any slot to play it – same problem on my phone…

  5. When are we getting new games on sts, it’s been 5weeks! Alsowhen are we getting more games on iPad? Thanks

  6. When are you going to fix the Game Unlock???? I have unlocked all games…spend money on the game and then lose it when I get the unlock…REALLY!!! I am tired of seeing the message on my computer that you are SORRY i missed getting the unlock. Get it fixed or pay me the money on the unlock when I hit it!!!!!!!!!!!!!!!!!!!!!!

  7. I played well over 300 levels on shake the sky poker and not one level up spin was added, I mean come on.

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